Fort York Community Credit Union - Members Privacy Notice

Effective January 1, 2004 Fort York Community Credit Union will be subject to the Personal Information Protection and Electronic Documents Act (PIPED Act). To comply with the act your credit union has adopted the Credit Union Code of Protection of Personal Information (the Code).

What is Personal Information?

Fort York Community Credit Union obtains information from you directly, when you obtain a product from the credit union and, with your permission, from credit bureaus, other financial institutions and references. This information can include your name, address, age, income, use of accounts and credit history and the relationship of others linked to you in account services.

What does this mean to you?

Fort York Community Credit Union has always maintained a high level of confidentiality. We collect only the information required to provide you with the products and services you request; to meet legal and regulatory requirements and for analytical purposes that assist the credit union in managing our activities.

How we presently share information?

Fort York Community Credit Union provides information to third parties only when required for you to purchase the service or product offered by the third party; for legal requirements such as T5s; and for the purpose of conducting audits or verifications of information. Fort York Community Credit Union does not sell, lease or disclose any lists of information, personal or otherwise, to any party for any reason except our auditor and regulatory bodies when required.

What are your rights?

Members have the right to see what information Fort York Community Credit Union holds, to correct information and the right to change the way Fort York Community Credit Union uses the information. However, changing the way Fort York Community Credit Union uses your information will limit the services that Fort York Community Credit Union can provide to you. Fort York Community Credit Union has appointed a Privacy Officer to ensure compliance with the Code and the regulations.

If you have any comments, inquiries or complaints about the handling of personal information we encourage you to contact the Privacy Officer at 416-530-6474 or by email to fyinfo@fortyork.com with the subject of Privacy Issue.

Summary of the 10 Principles of the
Credit Union Code for Protection of Personal Information

1. Accountability – Fort York Community Credit Union has designated a Privacy Officer who is accountable for our compliance with the principles of the Code.

2. Identifying Purposes – Before or at the time we ask you for personal information, Fort York Community Credit Union will identify the purposes for which it will be used or disclosed.

3. Consent – Fort York Community Credit Union requires your knowledge and consent for the collection, use or disclosure of personal information.

4. Limiting Collection – The collection of personal information is limited to only the purposes Fort York Community Credit Union has identified to you.

5. Limiting Use, Disclosure, and Retention - Fort York Community Credit Union will only use or disclose your personal information with your consent (or as required by law). And Fort York Community Credit Union will only retain your information as long as necessary to fulfill identified purposes.

6. Accuracy – Fort York Community Credit Union will keep your information accurate, complete and up-to-date.

7. Safeguards – Fort York Community Credit Union will protect your personal information with appropriate security safeguards.

8. Openness – Fort York Community Credit Union will make specific, understandable information readily available to you about our personal information policies and practices.

9. Individual Access – When you request it, Fort York Community Credit Union will give you access to the existence, use and disclosure of your information. You are entitled to question its accuracy and completeness, and its uses.

10. Challenging Compliance – You are entitled to question the Privacy Officer about Fort York Community Credit Union’s compliance with any of these principles.

The complete text of the Code is available from the Privacy Officer.

Web Site Privacy Statement

The following discloses our information gathering and dissemination practices the Fort York Community Credit Union Credit Union web site.

COOKIES
Cookies are small files containing information generated by a Web server and stored in a user's computer, ready for future access. Our web site does not use cookies to record information about our visitors.

STATISTICAL DATA
Our hosting servers (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.

EXTERNAL LINKS
This site may on occasion provide links to other sites for your convenience or additional information. Fort York Community Credit Union Credit Union is not responsible for any content or practices of these web sites.

CLIENT INFORMATION
Any confidential information that may be collected (electronically or otherwise) from our members for the purpose of conducting business on their behalf is not shared with third parties without the consent of our members.